Developing the Business Process Management Performance of an Information System Using the Delphi Study Technique

Conference paper


Warwick, J and Abougrad, Hisham, D A (2017). Developing the Business Process Management Performance of an Information System Using the Delphi Study Technique. EAI International Conference on Technology, Innovation, Entrepreneurship and Education. Canterbury Christchurch Business School, Great Britain 11 - 12 Sep 2017
AuthorsWarwick, J and Abougrad, Hisham, D A
TypeConference paper
Abstract

Developing high quality decision-making processes are major elements of an organisation’s business process systems success. Accordingly, appropriate decision making business practice techniques are required to ensure that business process systems perform to high standards. The Delphi study technique is well-known for exploring organisational issues and helping to develop a business decision-making process. The Delphi study technique was first developed as a communication
control technique for forecasting based on a panel of experts. Nowadays, the Delphi study technique is also used as a method for resolving important business process management (BPM) issues, make predictions, and develop decision-making
indicators for decision-makers who look to improve their workflow systems policy, procedures, or quality assurance.

Year2017
Publisher's version
License
File Access Level
Open
Publication dates
Print11 Sep 2017
Publication process dates
Deposited10 Apr 2019
Accepted01 Aug 2017
Permalink -

https://openresearch.lsbu.ac.uk/item/86xxx

Download files


Publisher's version
AbouGrad2019_Chapter_DevelopingTheBusinessProcessMa.pdf
License: CC BY 4.0
File access level: Open

  • 106
    total views
  • 136
    total downloads
  • 3
    views this month
  • 2
    downloads this month

Export as

Related outputs

Strengthening Student Engagement with Quantitative Subjects in a Business Faculty
Warwick, J and Howard, A (2014). Strengthening Student Engagement with Quantitative Subjects in a Business Faculty. e-Journal of Business Education and Scholarship of Teaching. 8 (1), pp. 32-44.
Student Self-Assessment of Quantitative Skills: A Pilot Study of Accounting Students
Warwick, J and Howard, A (2015). Student Self-Assessment of Quantitative Skills: A Pilot Study of Accounting Students. e-Journal of Business Education and Scholarship of Teaching. 9 (2), pp. 1-12.
Exploring the curriculum gap: Some thoughts on management accounting education and curriculum design
Howard, A and Warwick, J (2013). Exploring the curriculum gap: Some thoughts on management accounting education and curriculum design. MSOR Connections. 13, pp. 51-60. https://doi.org/10.11120/msor.2013.00010
A note on structuring employability skills for accounting students
Warwick, J and Howard, A (2015). A note on structuring employability skills for accounting students. International Journal of Academic Research in Business and Social Sciences. 5 (10), pp. 165-174. https://doi.org/10.6007/IJARBSS/v5-i10/1860
Dealing with mathematical anxiety: Should one size fit all?
Warwick, J (2017). Dealing with mathematical anxiety: Should one size fit all? Mathematics Enthusiast. 14 (1-3), pp. 161-174.
Mathematical Anxiety as an Inhibitor of Skills Development in Accounting Students
Warwick, J and Howard, A (2016). Mathematical Anxiety as an Inhibitor of Skills Development in Accounting Students. Mathitudes. 1 (1), pp. 1-15.
Exploring the Curriculum gap: An analysis of Management Accounting topics and skills
Howard, A and Warwick, J (2016). Exploring the Curriculum gap: An analysis of Management Accounting topics and skills. Chartered Association of Business Schools Learning, Teaching and Student Experience. York 28 - 29 Apr 2015
The Prevalence of Mathematical Anxiety in a Business School: A Comparative Study Across Subject Areas
Howard, A and Warwick, J (2016). The Prevalence of Mathematical Anxiety in a Business School: A Comparative Study Across Subject Areas. International Journal of Social Sciences & Educational Studies. 3 (2), pp. 4-25.
Teaching mathematical modelling: demonstrating enrichment and elaboration
Warwick, J (2015). Teaching mathematical modelling: demonstrating enrichment and elaboration. International Journal of Mathematics Learning and Teaching. 2015 (20 Jan).